We now offer a contact-free home delivery experience for items that are not eligible for parcel delivery, such as appliances and patio sets.
To protect the health and safety of our customers and delivery teams, social distancing is used during the delivery process, and temporary,
alternate protocols have been put in place to forgo the need for customers’ signatures. Products are now being delivered to the first covered
area of customers’ homes, garage or outside (if applicable to the product type). If customers require placement or connections of their
appliances (when applicable), we also offer this option, however it must be requested at the time of placing the order or when calling to set
up the delivery time as the carriers will need to complete a screening process in advance of actual delivery to protect the health and safety
of customers and delivery teams.
The free delivery offer applies to the delivery of appliances only. On a purchase of $500 or more of major appliances, the $65 basic delivery
fee for delivery within a 35-km radius of the selected store will be waived, online or in-store, for all Réno-Depôt stores of Québec. A charge
of $2 per additional kilometer (outside the 35 km radius) will be applied. Delivery is only possible within a radius of 100 km around the
selected store.
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