CREDIT AVAILABLE

Terms and Conditions

The financing program is open exclusively to retail customers. Eligibility is subject to Fédération des caisses Desjardins du Québec (the “Federation”) approval. All annual interest rates shown are subject to change. The financing offer is available through a Visa Desjardins or Mastercard Desjardins credit card, as well as through any other credit card offered by the Federation (the “card”). No sign-up, annual or renewal fees apply.

OPTIONS OF FINANCING:

A. Deferred payment, no payment or interest financing* 

The consumer buys now and the deferred payment is determined at the time of purchase.

Legal note:

Valid in store only. The "Deferred payment, no payment or interest" offer allows to make a purchase without having to make any reimbursement nor incurring interest during the period determined at the time of purchase. If the balance due for this purchase is not paid in full at the end of the period, An annual interest rate of no more than 21.9% will apply to the balance. Such balance will be payable a) in 12 equal monthly instalments ifthe balance is less than $1,000, b) in 24 equal and consecutive monthly instalments if the balance is equal or greater than $1,000 but less than $3,000, and c) in 36 equal and consecutive monthly instalments if the balance is equal or greater than $3,000. The equal monthly instalments are included in the minimum monthly payment required to be made on the card. An annual interest rate of no more than 21.9% will apply if the minimum monthly payment is not fully paid in due time.

Other conditions can be applied. To obtain more details on the applicable terms, click on the Terms and Conditions and refer to the variable credit agreement of the card - Click here

B. Equal Monthly payments, No Interest financing*

The consumer buys now and the purchase is payable by equal monthly payments without interest.

Legal note:

Valid in-store only. Cannot be combined with any other promotional offer. The “Equal monthly instalments, interest-free” allow the customer to pay for their purchase through consecutive and equal monthly instalments in equal, interest-free, monthly payments. The equal monthly instalments are included in the minimum payment due on the credit card. If the payment due is paid in full by the due date, the annual interest rate of 19.9% will apply.

Other conditions can be applied. To obtain more details on the applicable terms, click on the Terms and Conditions and refer to the variable credit agreement of the card – Click here

C. Equal Monthly payments, with interest rate financing*

The consumer buys now and the purchase is payable by equal monthly payments with interest.

Legal note:

Valid in store only. The "Equal Monthly Payments with interest" offer allows the customer to pay for purchases through equal and consecutive monthly instalments. The annual interest rate of 8.9% set at the time of purchase applies to such purchases. Equal and consecutive monthly payments are included in the minimum payment due on the credit card. If the minimum payment due is not paid in full by the due date, the annual interest rate of no more than 19.9 % on the card applies to the unpaid equal monthly instalment, including the monthly instalment.

Other conditions can be applied. To obtain more details on the applicable terms, click on the Terms and Conditions and refer to the variable credit agreement of the card – Click here

D. Multiple purchases by equal payments financing*

The customer buys multiple purchases of goods or services during a deferred payment period – multiple purchase, for which the amount is repayable by way of equal monthly payment with interest. The number of monthly payments and the interest rate is determined at the time of the purchase depending on the total amount of the purchases.

Legal note:

Valid in store only. The "Multiple purchases through equal payments" offer or "Multi-Purchase Plan" allows the customer to make multiple purchases over a period of 2 months ("the deferral period") for a specific project, without making payments nor incurring interest during this period.  At the end of the deferral period, the balance of the multiple purchases is payable in 36 equal and consecutive monthly instalments, accordingly with the plan registered during the deferral period, at an annual interest of 6% if the balance is equal to or greater than $2,500, or at an annual interest rate of 13.5% if the balance is less than $2,500. Equal monthly instalments are included in the minimum payment due on the card. If the minimum payment due is not paid in full by the due date, the annual interest rate of not more than 19.9 % on the card applies to the unpaid equal monthly instalment, including the monthly instalment.

Other conditions can be applied. To obtain more details on the applicable terms, click on the Terms and Conditions and refer to the variable credit agreement of the card – Click here

FOR ANY OF THE FINANCING OPTIONS MENTIONED ABOVE:

Following the adhesion to a Visa Desjardins or Mastercard Desjardins credit cards or any other credit cards issued by the Federation, the individual consumer will receive, to the indicated address, a statement on a monthly basis.

There is a 21-day, interest-free grace period on the card from the date the monthly statement is mailed or from the date it is made available in electronic format to settle the account without paying interest.

The minimum monthly payment required to be made on the card will be the higher amount between: a) 5% of the total on: (i) the balance shown on the account statement for the previous period; (ii) interest on purchases and monthly instalments that have not been paid on the due date for the previous period; (iii) regular purchases during the statement period; (iv) monthly instalment(s) relative to Multiple purchases through equal payment or Multi-Purchase Plan for the statement period; (v) deferred payment purchases due on the statement date; and (vi) past due amounts and any other amount set out in the card contract; or b) $10 to which is added the due amounts related to Accord D financing and any other amount set out in the card contract.

If the payment due is not paid in full by the due date, credit fees will apply, including annual interest of a maximum of 21.9%, calculated as follows:

EXAMPLES OF INTEREST CHARGES

 

ANNUAL COST

COST FOR 30 DAYS

ANNUAL INTEREST RATE

Average daily balance

Average daily balancee

$100

$500

$100

$500

19.9%

$19.90

$99.50

$1.64

$8.18

21.9%

$21.90

$109.50

$1.80

$9.00

The annual interest rate may apply to regular purchases, equal payment financing, deferred payment financing, deferred equal payment financing or multiple purchases by equal payment financing.


Refer to the credit agreement to obtain more details on the applicable terms and conditions  - Click here

NOTICE TO BUILD UP PLAN AND COMMERCIAL RENO-DEPOT CARDHOLDERS

The RONAdvantages, Build Up Plan, RONA Commercial, Reno-Depot Commercial, and RONA Visa Desjardins credit card programs are no longer offered since January 31, 2021.

Why did RONA/Reno-Depot end its private label card programs

We are constantly evaluating the best way to offer more value to our customers. We have decided to end the private card programs to reinvest in programs that offer our customers greater value daily, especially through everyday attractive prices, personalized offers, and our new VIPpro program. According to our analysis, those programs no longer answered our customer’s needs.

What does the end of the RONAdvantages / Build Up Plan program mean?

As of February 1, 2021, you will no longer be able to use your RONAdvantages/Build Up Plan card to make transactions in participating RONA or Reno-Depot stores, or on rona.ca or renodepot.com. Desjardins will contact you through your November 2020 account statement to inform you of the terms for cancelling your card.

The annual RONA/Reno-Depot gift card cashback will no longer be issued as of February 1, 2021. The gift card cashback amounts that you have accumulated by this date will be honoured and issued based on the value of the purchases made as of January 31, 2021. We will contact you shortly with more details on this subject.

What happens with the RONAdvantages, Build Up Plan, RONA Commercial, Reno-Depot Commercial, and RONA Visa Desjardins credit cards?

The RONAvdantages, Build up Plan, RONA commercial, Reno-Depot commercial and RONA Visa Desjardins credit cards will no longer be valid as of February 1st, 2021. We have sent you a mailed letter on this. Moreover, a message will be printed on your Desjardins credit card statement reminding you that your card will be invalid as of February 1st, 2021

Do I lose my annual cash back?

No. All purchases charged to the account until January 31, 2021, will be considered in calculating the annual cash back. We will contact you shortly with more details on this subject.

Are financing solutions still offered to customers?

Yes. Financing solutions will still be available in our RONA/Reno-Depot stores, notably via their Visa* or MasterCard® Desjardins credit card.

Furthermore, for our Pro customer reaching the annual minimum purchase threshold, at RONA we are offering charge accounts. Stay tuned, more information to come.

What happens with the balance of my RONAdvantages / Build Up Plan / RONA Commercial / Reno-Depot Commercial / RONA Visa Desjardins card?

You will need to comply with the payment terms and conditions, as well as fulfill their financial obligations as usual.

Can I pay the amount on my account statement in store?

No. After January 31, 2021, you will need to settle your account via one of the following options: your financial institution; an authorized payment; or by mail, with a cheque made out to Desjardins Card Services.

Can I return an item bought using my RONAdvantages / Build Up Plan / RONA Commercial / Reno-Depot Commercial / RONA Visa Desjardins card?

Yes, you will be able to process such a return. If you no longer have your card, the refund will be processed on your debit card.

Who should I contact if I have questions about the end of these programs?

For additional questions about the cancellation of the RONAdvantages/Build Up Plan accounts or RONA/Reno-Depot commercial cards, you should contact Desjardins at 1-800-363-3380 (personal) or 1-888-285-0015 (business).

For additional questions about this change, you should contact our Customer Service department at 1-866-283-2239.

Where can I read the terms and conditions of the RONAdvantages / Build Up Plan / RONA Commercial / Reno-Depot Commercial / RONA Visa Desjardins cards?

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