A basement renovation is comprised of several steps which must be carried out in a precise sequence. Our professionals will ensure that the work is done correctly.
ß10% OFF ON COMPLETE BATHROOM / BASEMENT RENOVATION: Get 10% off on the value (before taxes) of your installation project ! Only for the complete bathroom and / or basement renovation installation projects. Minimum value of 2,500$ per project. Rebate is calculated on the project’s total value (products and labour). Maximum rebate of $2,500. This promotion is valid only for residential owners who have applied for a quote through the RÉNO-DÉPÔT installation program between January 5, 2023 and January 25, 2023 and whose installation contract is signed no later than February 8, 2023. Installed products must have been purchased in a RÉNO-DÉPÔT store; proof of purchase may be required. This offer cannot be combined with any other offer except our regular financing plans. This offer does not apply to additional travel expenses required when the residence where the work is required is located outside a 35-km radius of the selected store. This offer is available at participating RÉNO-DÉPÔT stores only.
Renovating a basement is not an easy task. We will guide you through it. Guaranteed.
Renovating a basement might be complicated. However, a well-planned project from the start will make the experience much more enjoyable. The first steps are to identify your needs, define your style and set a budget. Then our experts will guide you through the project.
Interior finishing
Worried that your basement renovation project will drag on if you do it yourself? Our professionals, experts in their respective fields, will carry out the job efficiently for you.
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Réno-Dépôt installers have liability insurance.
Whom should I call if I have a problem: Réno-Dépôt or the installer?
Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
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