Toilet installation services

Installing a new toilet can enhance the look of your bathroom at a low cost. We have hundreds of models to choose from. Let our team of certified professionals install it to avoid the risk of water damage and give you peace of mind.

Order the installation of your new toilet online

Starting at

To order, shop online and add installation at checkout

Shop all toiletsOr call us at 1-844-454-1454
Start your project

Included with our toilet installation services

When starting the installation, your professional installer will install your new toilet and the accessories included in your kit. Note the removal of your old toilet is not included in our basic installation but is offered at an additional fee.

When shopping for your toilet, remember that our installation services do not include drilling additional holes nor the installation of a new shut off valve. You should also make sure that it does not require updates to your plumbing system to avoid additional costs and / or delays.

Finally, the installer will test your new toilet to make sure it is working properly and will clean the work area before leaving. Please note that it is the customer's responsibility to dispose of the old toilet and delivery box as this is not included in our installation services. These services are however offered at an additional charge.

Steps to an easy and worry-free toilet installation

Find the right toilet
Book an installation
Get ready for installation

Réno-Dépôt offers a variety of models to fit any needs and bathroom style

We sell toilets from the most trusted brands. Shop for your new toilet online and request an installation at checkout!*

Shop all toilets

How to book an installation

When you order online, select “Get it installed” at checkout.

Once selected, the installation fees will be automatically applied to your sub-total. It’s that simple!

Shop all toilets

You found your toilet in store or you already purchased it through Réno-Dépôt?

You thought you could handle the installation, but you’re lacking time? You changed your mind after your purchase? You bought an online exclusive product? No worries! We’ll install it for you.

Request an installation

It’s installation day! Please make sure the space is prepped and ready for installation.

You must remove the old toilet (if applicable) and any object from the work area before the installer arrives.

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.


All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

A few frequently asked questions

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.

For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.

Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Réno-Dépôt installers have liability insurance.
Whom should I call if I have a problem: Réno-Dépôt or the installer?
Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
I am shopping for an online exclusive product. Why can't I purchase the installation service along with my product at checkout?
We are currently implementing the service and are fine-tuning some details. We will soon be expanding our list of installation services for online purchases.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
No, we do not offer such services at this time.

Thousands of satisfied customers and still counting

Ease of getting the job done, quickly and expertly.
Stephen Rudolph, Quebec
The fact that Réno-Dépot offers installation services helps a lot or else we would have to look for the services.
Rosa Vernacchia, Quebec
On time, very professional, cleaned up after he was finished, very happy with the work done.
Joanne Cavanagh, Quebec
Become a Réno-Dépôt installation services provider
We are always on the lookout for experienced installation services providers. Apply now and join the Lowe’s Canada team!

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