Ceramic tile installation services

Your ceramic tiles need an upgrade? Let us take care of the installation so all you need to do is sit back and relax.

Schedule your contact-free installation

Réno-Dépôt will guide you throughout the entire project.

Get a quote Or call us at 1-844-454-1454

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ßSPRING BLITZ INSTALLATION : Get a 10% discount on the value of certain installation projects! This offer is valid only for residential owners who have applied for a quote through the RÉNO-DÉPÔT installation program between March 23, 2023, and April 19, 2023, for an installation project among the categories listed below, and whose installation contract for that same project is signed with RÉNO-DÉPÔT no later than May 3, 2023. Maximum earnings limited to $2,500 per project. Installation project categories eligible to this offer are the following:

a) Special order kitchen cabinets: The discount is calculated on the price before tax of new special order kitchen cabinets and installation costs. Labor costs related to demolition and removal and other accessory works are excluded from this offer. The project value must be of at least $2,500 before tax to be eligible to this offer;
b) Kitchen refacing: The discount is calculated on the price before tax of the kitchen refacing project. The offer doesn’t apply on kitchen hardware replacements and / or countertops. The project value must be of at least $2,500 before tax to be eligible to this offer;
c) 8K quartz and / or Polycor granite countertops: The discount is calculated on the price before tax of an 8K quartz or Polycor granite countertop and installation costs. Purchased countertop must be of at least 27 square feet to be eligible to this offer. The project value must be of at least $2,500 before tax to be eligible to this offer;
d) Flooring: The discount is calculated on the price before tax of the installation costs. This offer is valid only on vinyl, laminate, hardwood and ceramic tile floor coverings. The project value must be of at least $2,500 before tax to be eligible to this offer;
e) Shingles roofing: The discount is calculated on the price before tax of a shingles roofing installation project. The project value must be of at least $2,500 before tax to be eligible to this offer;
f) Carrier heating / cooling system: The discount is calculated on the price before tax of a Carrier heating/cooling system and its installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer;
g) Exterior doors and vinyl windows: The discount is calculated on the price before tax of the exterior doors and/or windows and their installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer.
h) Garaga garage doors: The discount is calculated on the price before tax of the Garaga garage door(s) and its or their installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer;
i) Gutters: The discount is calculated on the price before tax of the gutters and their installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer;
j) Riopel Sheds: The discount is calculated on the price before tax of a Riopel Shed and their installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer;
k) Siding: The discount is calculated on the price before tax of exterior siding and it’s installation cost. The project value must be of at least $2,500 before tax to be eligible to this offer;

The maximum discount is $2,500 per project. This offer does not apply to additional travel expenses when the residence where the installation is required is located outside of a 35-km radius of the selected store. This offer is only available in participating RÉNO-DÉPÔT stores

Included with our ceramic tile installation services

Réno-Dépôt will guide you throughout your project. You will work with a store associate for a floor covering that suits your style and needs. If you decide to move on with the project, we will take measurements for your new flooring. An independent contractor will come to your home for a fee to take all the necessary measures to install the flooring surface you have chosen beforehand. If additional services are required such as the removal of your old flooring, it will be possible to request them during this appointment. Those fees will be included in your quote.

Subsequently, an associate will contact you again to explain the details of your flooring quote. Once you approve it and the products and services are paid for, the independent contractor will contact you to reserve an installation date, depending on the availability and arrival of the products. Once the installation is complete, he will make sure to clean the job site and explain the details of your warranty.

Steps to an easy and worry-free
ceramic flooring installation

Réno-Dépôt offers a variety of models to fit your needs

We sell ceramic flooring from the most trusted brands.

Shop ceramic flooring

Need assistance finding the right product?

How to book an installation

Fill out an installation request online.

We will contact you within 48 hours to schedule an appointment. It’s that simple!

Request an installation

Shop for your new floor covering at a Réno-Dépôt store near you and fill out an installation request with the help of one of our specialists.

Our specialists will guide you through your purchasing process and a qualified professional will install it for you.

Find a store

Or call us at 1-844-454-1454

Meet with your specialist

First meeting

You will work with a store associate to review the different types of flooring available and to choose the one that suits your needs. Once you have selected your flooring, there will be a measurement fee that will be added to your quote to begin the installation process. A specialized installer will come to your home to analyze the work.

Taking measurements

Measurements are taken care of by a certified independent installer who will make sure to assess the work as well as the rooms to include in your project. He will also validate if a floor leveling is necessary, if the baseboards are to be removed, if the furniture needs to be moved, etc.

The installation project quote

Once the measurements are done, a store associate will contact you with your quote and will explain the details of your project.

When you approve your project and remit your payment, a licensed and insured independent installer will contact you to book an appointment for the installation of your new flooring.

It’s installation day! Please make sure the space is prepped and ready for installation.

Be sure that:
• If you are responsible for clearing out the workspace, you remove the old flooring and baseboards
• You unplug, disconnect and remove all electrical components
• You clear out furniture surfaces, bookcases, shelves and multimedia cabinets
• You remove all fragile, valuable or high value items from the workspace surroundings
• Pick up wall decorations and artwork along the walls to avoid accidents
• You disassemble the bed frames and take them out of the rooms where the work will be carried out
• You free the closet floors and you remove all hanging objects up to 3 feet in height
Note: permanent surfaces must be protected to avoid potential damage*

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

*Note that our installers will take good care of the protected work area, but accidental damage can happen. Light repairs are not included with the service and must be taken care of by the customer. Major damages are protected by the installer’s liability insurance.

The installer will not move certain items such as antiques, electronics, pianos, pool tables, waterbeds, adjustable beds, aquariums, safes, pinball machines, or exercise equipment.

A decision-maker over the age of 18 must be present at all times during the installation.

See all installation services

A few frequently asked questions

Installation-related questions

When can you start … and finish?

For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.

For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.

Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.

How do you ensure that your customers are satisfied?

Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.

Are you insured for damage and accidents?

Yes, all Réno-Dépôt installers have liability insurance.

Whom should I call if I have a problem: Réno-Dépôt or the installer?

Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.

Do I have to give a deposit?

Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.

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