You want to install a floor covering that is both durable and aesthetic? Opt for a vinyl plank flooring and get it installed!
Réno-Dépôt will guide you throughout your project. You will work with a store associate for a floor covering that suits your style and needs. If you decide to move on with the project, we will take measurements for your new flooring. An independent contractor will come to your home for a fee to take all the necessary measures to install the flooring surface you have chosen beforehand. If additional services are required such as the removal of your old flooring, it will be possible to request them during this appointment. Those fees will be included in your quote.
Subsequently, an associate will contact you again to explain the details of your flooring quote. Once you approve it and the products and services are paid for, the independent contractor will contact you to reserve an installation date, depending on the availability and arrival of the products. Once the installation is complete, he will make sure to clean the job site and explain the details of your warranty.
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You will work with a store associate to review the different types of flooring available and to choose the one that suits your needs. Once you have selected your flooring, there will be a measurement fee that will be added to your quote to begin the installation process. A specialized installer will come to your home to analyze the work.
Measurements are taken care of by a certified independent installer who will make sure to assess the work as well as the rooms to include in your project. He will also validate if a floor leveling is necessary, if the baseboards are to be removed, if the furniture needs to be moved, etc.
The installation project quote
Once the measurements are done, a store associate will contact you with your quote and will explain the details of your project.
When you approve your project and remit your payment, a licensed and insured independent installer will contact you to book an appointment for the installation of your new flooring.
Be sure that:
• If you are responsible for clearing out the workspace, you remove the old flooring and baseboards
• You unplug, disconnect and remove all electrical components
• You clear out furniture surfaces, bookcases, shelves and multimedia cabinets
• You remove all fragile, valuable or high value items from the workspace surroundings
• Pick up wall decorations and artwork along the walls to avoid accidents
• You disassemble the bed frames and take them out of the rooms where the work will be carried out
• You free the closet floors and you remove all hanging objects up to 3 feet in height
Note: permanent surfaces must be protected to avoid potential damage*
The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.
All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.
Likewise, we require customers to practice social distancing at all times while installers are performing their job.
All installers are background checked, licensed where applicable and insured.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.