Carrier air quality systems installation services

Providing an optimal living environment is not just about managing the ambient temperature. Humidity and ventilation must also be taken into account as these can have an impact on overall comfort. The air in your home should also be filtered and cleaned to remove pollutants and decrease allergies.

Included with our Carrier air quality system installation services

Réno-Dépôt will guide you throughout the entire project. Once you fill out a consultation request, a Réno-Dépôt authorized service provider will come to your home free of charge, will recommend a system based on your needs and will provide you with an estimate for the work to be done before leaving.

Once you approve the quote, the independent contractor will order the air quality system and contact you to reserve an installation date as soon as it is received. Once the installation is complete, he will remove and haul away related trash from premises and explain the details of your warranty before leaving.

Steps to an easy and worry-free Carrier air quality system installation

Select the product that suits your needs
Discover the Carrier difference
Book your consultation
Get ready for installation

With Carrier home air quality systems, you can count on cleaner air for optimal comfort

Infinity® series air purifier
Did you know that the air inside your home could be up to five times more polluted than the air from outside? Our high-quality air purifier systems clean over 100 times more air than other popular portable systems. They trap and kill bacteria, viruses, mold spores, allergens and other pollutants in the conditioned air – to help keep them out of the air in your home.

Ultraviolet (UV) lamps
Mold and mildew can impact your air quality if they build up inside your HVAC system’s indoor cooling coil. We strongly recommend the installation of our UV lights to kill mold and mildew directly on the indoor cooling coil.

Performance™ series bypass humidifiers
Home humidifiers add moisture to the air in your home for a more comfortable environment. Carrier humidifiers are easy to maintain; all you need to think of is an annual water panel change.

Performance™ series dehumidifiers
Help reduce unnecessary moisture from your home with a house dehumidifier.

Ventilators
Bringing some fresh outdoor air into your home can help improve your comfort level. Opening windows and doors can actually waste energy, and lets unwanted irritants in. Our reliable ventilators do the hard work for you, offering the benefits of outdoor air while avoiding wasted energy.

Carbon Monoxide Alarms
Carbon monoxide gas is colorless and odorless; therefore, you need a detector to protect your home if levels become too high.

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Carrier is a world leader in heating and air-conditioning solutions

Customer Service
Our priority is to provide the best possible service to all our customers. We strive for 100% satisfaction in all areas of our business, and we are proud to have built a loyal and growing customer base.

Quality
The quality of our products is at the heart of our activities. We have the desire to design innovative products that have demonstrated their quality in terms of effectiveness and durability.

Carrier Limited Warranty
For the original owner who purchased their product, Carrier offers a 10-year limited parts warranty provided they have registered their product at the time indicated. The limited warranty period is reduced to 5 years if the product is not registered within 90 days of installation. In jurisdictions and situations where the warranty cannot depend on registration, the limited warranty period applies. See warranty certificate on carrier.com for full details and applicable restrictions.

How to book a consultation

Fill out a consultation request online.

We will contact you within 72 hours to schedule an in-home consultation. It’s that simple!

Request a consultation

Visit a Réno-Dépôt store near you and fill out a request with the help of one of our specialists.   

Our specialists will help you fill out an appointment request and a qualified professional will install it for you. 

Find a store 

It’s installation day! Ensure the space is prepped and ready for installation.

That is:
• Display your renovation permit in plain sight
• Remove plants and bulky objects from the work environment
• A clear path must be drawn where the installation must take place
• The work area must be protected to avoid potential damage*
• Make sure that the chosen location is legal and that the boundaries of your property are marked before the planned installation date

Appointment confirmation

The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.

Safety measures

All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.

Likewise, we require customers to practice social distancing at all times while installers are performing their job.

Certification

All installers are background checked, licensed where applicable and insured.

Customer satisfaction

In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.

After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.

And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.

A few frequently asked questions

Installation-related questions
When can you start … and finish?
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.

For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.

Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Réno-Dépôt installers have liability insurance.
Whom should I call if I have a problem: Réno-Dépôt or the installer?
Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.

Thousands of satisfied customers and still counting

Ease of getting the job done, quickly and expertly.
★★★★★
Stephen Rudolph, Quebec
The fact that Réno-Dépot offers installation services helps a lot or else we would have to look for the services.
★★★★★
Rosa Vernacchia, Quebec
On time, very professional, cleaned up after he was finished, very happy with the work done.
★★★★★
Joanne Cavanagh, Quebec
Become a Réno-Dépôt installation services provider
We are always on the lookout for experienced installation services providers. Apply now and join the Lowe’s Canada team!

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