As we want to keep you safe, our service providers are duly trained to enforce strict health and safety measures.
Daily service provider health survey
Each service provider must confirm the health status of their crews daily through a survey before going to any Réno-Dépôt job site. If a service provider answers NO to any questions or fails to complete the survey, the service provider won't be allowed to access any Réno-Dépôt job site and/or any other of its facilities.
Job site safety protocol
For interior job sites, our service providers will gladly complete your installation while minimizing their presence in your home and maintaining appropriate social distancing.
For all exterior job sites, our service providers will gladly complete your installation without entering your home unless necessary, while maintaining appropriate social distancing and other health and safety measures.
Our service providers will call you prior to performing any installation work at your home. We kindly ask for your cooperation in answering all their questions to the best of your knowledge. If there are any reasons for which you feel the need to change the date of your installation appointment, we will be happy to reschedule.
Personal protection equipment
The service providers will wear the appropriate personal protection equipment including facial coverings mask, gloves, safety glasses or safety screen and boot covers, in addition to any other requirements prescribed by Federal and Provincial health and safety authorities.