Your project. Professionals that meet our standards. Our experts will work with you to understand your needs and goals in order to deliver exceptional results.
Top quality products at the best prices are essential, but to get the most out of your home improvement investment, it all comes down to proper installation. With Réno-Dépôt, you don't have to search all over town for the best Installers because we've already done that for you. We've assembled a team of industry-leading professional Installers that are the envy of their peers.
In addition to years of experience and unrivaled expertise, our Installers bring complete dedication to customer satisfaction to every job. After all, they've got to meet the highest standards in home improvement - yours.
To even be considered by Réno-Dépôt, Installers must be fully licensed and carry all necessary insurance. In addition, only those who pass a comprehensive background check and have proven their installation work is of the highest quality are ultimately selected. It's not easy becoming one of our Installers, and that's just the way we want it. When a Réno-Dépôt Installer arrives at your home, you can have complete peace of mind.
That's why our network of manufacturer-partners provide hundreds of additional training opportunities for our Installers. Beyond this ongoing training, our Installers bring their own exceptional craftsmanship to every job. From plumbing to patios, the installers we choose are dedicated tradesmen who take pride in what they do. They're meticulous professionals who labour over every detail to assure a flawlessly completed project. After all, it's not just our reputation — it's theirs, too.
They will go out of their way to ensure that your installation causes as little disruption as possible. Throughout the process, they will always be more than happy to address any question or concern you may have. Even if they're not wearing our colours, our Installers still represent all the values upon which Réno-Dépôt is built.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.
Daily service provider health survey
Each service provider must confirm the health status of their crews daily through a survey before going to any Réno-Dépôt job site. If a service provider answers NO to any questions or fails to complete the survey, the service provider won't be allowed to access any Réno-Dépôt job site and/or any other of its facilities.
Job site safety protocol
For interior job sites, our service providers will gladly complete your installation while minimizing their presence in your home and maintaining appropriate social distancing.
For all exterior job sites, our service providers will gladly complete your installation without entering your home unless necessary, while maintaining appropriate social distancing and other health and safety measures.
Pre-service call
Our service providers will call you prior to performing any installation work at your home. We kindly ask for your cooperation in answering all their questions to the best of your knowledge. If there are any reasons for which you feel the need to change the date of your installation appointment, we will be happy to reschedule.
Personal protection equipment
The service providers will wear the appropriate personal protection equipment including facial coverings mask, gloves, safety glasses or safety screen and boot covers, in addition to any other requirements prescribed by Federal and Provincial health and safety authorities.
