Your ceramic tile backsplash needs an upgrade? Let us install your new wall tiles so that all you need to do is sit back and relax.
Réno-Dépôt will guide you throughout your project. You will work with a store associate to select wall tiles that best suit your kitchen style and needs. If you decide to move on with the project, we will take measurements for your new backsplash. An independent contractor will come to your home for a fee to take all the necessary measures to install the wall tiles you have chosen beforehand. If additional services are required, such as the removal of your old backsplash, it will be possible to add them during the appointment. Those fees will be included in your quote.
Subsequently, an associate will contact you again to explain the details of your backsplash quote. Once you approve it and the products and services are paid for, the independent contractor will contact you to reserve an installation date, depending on the availability and arrival of the products. Once the installation is complete, he will make sure to clean the job site and explain the details of your warranty.
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We will contact you within 48 hours to schedule an appointment. It’s that simple!Request an installation
Our specialists will guide you through your purchasing process and a qualified professional will install it for you.Find a store
You will meet with a store associate to discuss the types of wall tiles available to you and determine what is right for your needs. Once this meeting is over, a measurement fee will be charged to initiate the installation process and a specialized installer will be sent to your home to determine the work to be done.
During this step, a local, licensed and insured independent installer will assess your project.
The installation project quote
Once measurements are completed, a store associate will contact you to share the details of the quote for your backsplash project.
Once the project is approved and the payment is done, a local, licensed and insured independent installer will schedule a second appointment to install your new backsplash.
• If you’re prepping the space yourself, remove the old wall tiles
• Unplug, disconnect and remove all electrical elements
• Clear out counter surfaces and shelving
• Remove any fragile, precious or high-value items from all cabinets
• Remove wall hangings and art along pathways for debris removal
• Permanent surfaces should be protected to avoid potential damage*
The installer will call ahead of time to confirm his estimated time of arrival and review safety steps with you.
All installers are required to pass a daily health screening, they must wear personal protective equipment, and sanitize work area and tools on each job.
Likewise, we require customers to practice social distancing at all times while installers are performing their job.
All installers are background checked, licensed where applicable and insured.
In order to be a part of our Independent Installer program, all contractors must go through the toughest rating test of all – your satisfaction.
After your project is completed, we will send you a survey email to assess your satisfaction. Make sure to add Réno-Dépôt to your trusted senders’ list.
And don’t forget! We offer a 1-year labour warranty on all installation services and we provide assistance 7 days a week through our call centre at 1-844-454-1454.