This offer is valid the first Tuesday of each month at RENO-DEPOT participating stores only. Get 10% off regular priced product if you are 55 years or older. You must show valid picture ID containing your date and year of birth at the register to receive discount. This offer applies on regular-priced items that are available for immediate sale in-store and that are being delivered and/or installed, only if the delivery and/or installation charges are paid in full at time of purchase and only if the price of the product is dissociable from the price of the installation services. More specifically, this offer does not apply on prices comprised of both the item price and its installation fee. To benefit from this offer, purchase must be paid in full at time of checkout. This offer does not apply to the following branded products: Amazon, Broil King, Canexel, Caseta, Dyson, Ecobee, EGO, Firman, Google Home, Hisun, Husqvarna, IRobot, John Deere, Lutron, Napoleon, Nest, Ring, Rockwool, Stelpro, Synnex and Weber. This offer does not apply on major appliances, electrical wire, water heaters, all lawn tractors and UTV, construction lumber (wood, plywood, OSB, treated wood, cedar and composite), asphalt shingles, gypsum panels, extended protection plans, installation, shipping, assembly, rentals, cut-shop service, delivery charges, service purchases, labour, gift cards, special orders and clearance. Limit of 15 units of the same product per customer. RENO-DEPOT reserves the right to further limit the permitted units of a same product on certain products. Not valid on purchases made with in-store accounts or purchases made PEFC Certified by clients with a specific contractual agreement executed with RENO-DEPOT. Does not apply to previous purchases and layaways. Not convertible into cash. Cannot be combined with any other offer. The employee discount is not applicable. Applicable only on purchases of regular priced items paid by cash, debit card or credit card.
Reading instruction manuals is not your forte? Treat yourself with peace of mind, have our qualified installers assemble your new purchase and take advantage of if faster.
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ßThe offer of 15% off on the price (before taxes) of the installation services of a gazebo (all dimensions) and/or a patio set assembly is available only to residential homeowners who purchased installation services for the assembly of a gazebo and/or a patio set via the RENO-DEPOT installation program. The offer is available from April 25 to May 22, 2024 and will be applicable only if the installation contract has been signed to the latest on June 5, 2024. Installed products must have been purchased in a RENO-DEPOT store, proof of purchase may be required. Additional fees may apply for delivery of the products and for anchorages if they are non-included in the product box. Offer does not apply to additional travel expenses required when the residence where the works are required is located outside a 35 km radius of the selected store. Cannot be combined with any other offer. This offer can be combined with our everyday financing options but cannot, however, be combined with limited-time special financing promotions. This offer is only available in participating RÉNO DÉPOT stores.
Assembling new purchases is not as easy as it may seem. We will do it for you. Guaranteed.
Assembling is an art that is not given to everyone. Entrusting the work to a qualified installer will make the experience much more pleasant; our experts are here to help you.
Outdoor furniture
Starting at $110
Enjoy the sun! Let us assemble your new patio furniture.
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.
For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.
Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Réno-Dépôt installers have liability insurance.
Whom should I call if I have a problem: Réno-Dépôt or the installer?
Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Product-related questions
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?
