For a limited time, get $50 off the installation services price (before taxes) of an electric water heater.
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¥WATER HEATER PROMOTION: Get $50 off the installation services price (before taxes) of an electrical water heater. This promotion is offered to residential owners who have purchased, between July 22nd and August 4th, 2021, and signed by August 18th, 2021, an electrical water heater as well as the installation services of said electrical water heater via the RÉNO-DÉPÔT installation program. The service includes pick-up and delivery within 35 km from the store; disposal of Existing Unit; basic replacement of electric water heaters in a residence (same location/same power source/same type/+ or—1 size). The products installed must have been purchased in a RÉNO-DÉPÔT store, proof of purchase may be required. This offer cannot be combined with any other offer, except our regular financing plans. This offer cannot be combined with our promotional limited time financing offers. This offer does not apply to products and additional travel expenses required when the residence where the work is required is located outside a 35 km radius of the selected store.
Don't run the risk of having plumbing issues. We will complete the work for you. Guaranteed.
Doing plumbing work when you are not qualified to do so can have serious consequences. Our experts will carry out your plumbing work in accordance with the current provincial standards.
You are contemplating a project that requires general plumbing work? Let us help you!
Starting at $299
Is your old water heater looking like it’s about to let you down? Even worse, is there already water all over your floor? Let us help you.
For small projects, the work is usually done within a few days following the purchase. In the 24 hours following your purchase, our call centre will contact you. Following that, an installer will call to book an appointment with you.For major projects such as kitchen and bathroom renovations, please allow additional time for essential steps including in-store consultations to create the plan, measuring process, and work order issuance.Bear in mind that product availability, weather conditions, client availability, and work area conditions may have an impact on project timelines.Here are a few examples of project timelines:Kitchen installations: between 8 and 12 weeks once the order has been placedDoors and windows: 3 to 6 weeks once the order has been placedRoofing: 15 to 30 days once the order has been placedSiding: 15 to 30 days once the order has been placed (subject to product availability)Heat pump: 15 to 30 days once the order has been placed
How do you ensure that your customers are satisfied?
Throughout the project, we provide constant customer care. Upon project completion, both the installer and customer inspect the work that has been carried out to ensure that it meets the customer’s expectations. If all is approved, the customer signs a work acceptance form. Finally, we contact each customer after the installation is completed asking them to fill out a survey for feedback on the job’s execution.
Are you insured for damage and accidents?
Yes, all Réno-Dépôt installers have liability insurance.
Whom should I call if I have a problem: Réno-Dépôt or the installer?
Please contact Réno-Dépôt’s call centre if your project was a fixed-cost installation: 1-844-454-1454. For a renovation project, please contact the Réno-Dépôt store where the contract was signed.
Do I have to give a deposit?
Yes, a 50% deposit is required when you sign the installation services contract. The remaining 50% must be paid before the work begins. Alternatively, the full amount can be paid when signing the contract.
Are parts and labour covered?
Labour is always under warranty for one year (there are exceptions for certain services). Parts and materials are covered according to the manufacturer’s warranty.
Do you also offer repair and maintenance services?