At RENO-DEPOT we stand behind every product we sell.
Returns with the original sales receipt will be refunded by the original method of payment.
Returns without the original sales receipt or packaging may be accepted at RENO-DEPOT's discretion. In such an event, the lowest system price will be refunded as a store credit/gift card.
Your name, address and phone number will be required as well as a valid government identification prior to accepting merchandise for return without a receipt only.
Notwithstanding this Return Policy, RENO-DEPOT, a division of RONA Inc. reserves the right to limit or refuse a return for a reason not stated above. This Return Policy may be modified at any time without notice.
To cancel a Reno-Depot online purchase, simply contact the store you selected for your purchase or call 1 866 283-2239 (toll-free) Monday through Sunday, between 8:30 a.m. and 7:00 p.m. (ET). Please quote the order number indicated in the email you received.
Reno-Depot reserves the right to cancel an online purchase at any time before the item is picked up at the store or shipped, without prior notice.